PRIVACY POLICY

Royal Diamonds Boutique has created this privacy policy ("privacy policy") in order to communicate its policies and practices relating to the use and disclosure of information about you obtained on the  Royaldiamondsboutique.com website.
Please read this privacy policy carefully. Royal Diamonds Boutique reserves the right to change or update this privacy policy periodically. You can view the most current version of the privacy policy at any time by clicking on the hyperlink “privacy policy” located on the bottom of the Royaldiamondsboutique.com website.
Royal Diamonds Boutique processes your personal data in accordance with the requirements of (EU) 2016/679 - General Data Protection Regulation (GDPR), EU-U.S. Privacy Shield framework as well as the current domestic Data Protection legislation.
Categories of personal data that Royal Diamonds Boutique processes
1. Your contact information - names, postal address, mobile or phone number, email address
2. Your IP address
3. Purchase details including the payment method and transaction number
4. History of your order
5. Customer service information - all communication and correspondence between you and our customer service department.
6. In exceptional circumstances, you may be required to provide us with additional details in order to certify your identity.
7. In a limited number of cases, we can invite you to provide us your photos, videos or others in case you want to participate in one of our tombolas, campaigns or other events.
8. Royal Diamonds Boutique reserves the right to send to all its customers an invitation to participate in satisfaction surveys. Participation is always optional.
9. Royal Diamonds Boutique does not process or store data from your bank cards or other financial instruments.
Lawfulness of processing
Royal Diamonds Boutique processes your personal data only after receiving your consent for the processing.
Royal Diamonds Boutique processes your personal data, necessary for the fulfilling your order.
Royal Diamonds Boutique processes your personal data necessary to comply with the requirements of tax, financial or other domestic legislation.
We process your personal data for the following purposes
For the purpose of accurate and correct execution and delivery of your order.
For the purpose of clear and accurate communication with you about the status of the order.
For the purpose of warranty within the warranty period of the products
For the purpose of customer satisfaction and loyalty programs
For the purpose of the requirements of tax and accounting legislation - to declare and enumerate our sales.
In exceptional circumstances, Royal Diamonds Boutique may process additional identification information of yours in order to avoid financial fraud or identity theft.
As an exception, Royal Diamonds Boutique can process additional data such as photos, videos and other media, for the purposes of various campaigns or lotteries, only in the cases when customers participate in these events.
In order to be able to send our newsletter and promotional materials, only in cases when customers give their consent for that.
Time period for which your personal data will be stored:
Royal Diamonds Boutique stores your personal data, that you have submitted during your account registration on our site, as long as your account remains active.
Royal Diamonds Boutique stores your personal data during the production and delivery of products as well as the time period specified in the Return Policy for the possible returns and product warranty, but not longer then 2 years or longer than the time of warranty.
In case that we require additional data to verify your identity, we will store these data until the legal requirement to keep these data is no longer in place.
In the case of collecting personal data for the purposes of a particular campaigns, lotteries and any other promotions, the period of processing shall be specified in every case, and the participants shall be informed thereof.
Potential recipients of your personal data :
Royal Diamonds Boutique does not provide your personal data to third parties, unless legally required to do so or except for the operational necessities listed below:
Royal Diamonds Boutique provides your name, address, and phone number to the courier company that delivers your product.
In exceptional circumstances, Royal Diamonds Boutique may confirm your personal data with payment service providers, in order to prevent financial fraud or identity theft.
Royal Diamonds Boutique transfers the necessary personal data to accountancy service providers as well as tax and other public authorities when specific legislation requires this.
Your rights as a data subject - at any time you have the right to:
Get access to your personal data that Royal Diamonds Boutique processes, also to receive a copy of them
To ask the erasure of personal data concerning you (the right to be forgotten) if you believe that it is no longer necessary for the purposes for which it was collected or processed. Please note that this right can not be exercised in the event that a special law expressly provides for a fixed term to be retained.
To ask for rectification of inaccurate personal data in cases where they do not correspond to the truth.
To exercise one of the above rights, simply send us e mail message with your request on our contact page or an email to Royaldiamondsstore@gmail.com. We will answer you in a short time.
At any time in which you are concerned that your rights are violated, you have the right to lodge a complaint with a supervisory authority, which is noted below.
Mobile Terms of Service
The Royal Diamonds Boutique mobile message service (the "Service") is operated by Royal Diamonds Boutique (“Royal Diamonds Boutique ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Royal Diamonds Boutique´s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Royal Diamonds Boutique through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Royal Diamonds Boutique. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Royal Diamonds Boutique or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Royal Diamonds Boutique mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to Royal Diamonds Boutique or email Royaldiamondsstore@gmail.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Our recommendations to you regarding your personal data protection :
Keep your password secure and do not share it with third parties.
If you are using a public computer (in a library or Internet cafe), always make sure you log out of your account before turning off the computer.
Royal Diamonds Boutique guarantees that we don’t contact any third parties other than the ones mentioned in this privacy policy, regarding your order.
Royal Diamonds Boutique guarantees that we do not require our clients to disclose their password for the usage of website. Royal Diamonds Boutique does not require our clients to disclose data from their bank accounts or other financial instruments. Any such request made to you by phone, chat or email should be ignored.
If someone has addressed such a request to you, please contact and inform Royal Diamonds Boutique immediately.

How do we protect your personal data?

Royal Diamonds Boutique assures that we have taken all administrative, technical and physical measures to protect your personal data against accidental, unlawful or unauthorized destruction, loss, access, disclosure or use.
Royal Diamonds Boutique has adopted its own internal ethics rules for the processing of personal data, and our employees have gone through special training on the principles of the right to protection of personal data and the basic obligations of companies in relation to GDPR
We secure our website and other systems by the use of technical and organizational measures against the loss, destruction, access, modification or distribution of your data by unauthorised persons. Despite of the regular checks, a complete protection against all threats is not possible.

Who is responsible for processing your personal data?

All legal entities within Royal Diamonds Boutique group operate as joint controllers within the meaning of GDPR - (EU) 2016/679 - Art. 26.
All legal entities within Royal Diamonds Boutique group process personal data of our customers according to a specially signed agreement between us. We collect the same categories of personal data of our customers, we proceed them only for the purposes specified in this privacy policy. Royal Diamonds Boutique ensures that all companies in the group have taken the same technical and organizational measures to protect your personal data.